CLB Mock service providers
Last updated: 2026-11-01
CLB Mock (the CELPIP Practice Test: AI Score app and the clbmock.web.app website) is operated by the individual operator, under the Certloom Learning brand (the "Operator"). The Operator uses the providers below. We do not use advertising, attribution or session-recording services.
| Provider | Service | What it processes | Location | Terms / privacy |
|---|---|---|---|---|
| Google LLC / Google Cloud | Cloud Run (our AI gateway), Vertex AI (Gemini models) for writing and speaking feedback, Firestore (scrambled usage and free-score counters), Secret Manager, Cloud Logging (technical logs with no content), Firebase Hosting (website) | AI requests in transit, including the text you send for feedback (never audio), only when you ask for AI feedback; hashed weekly counters (8 days); free-score counts; technical logs (1 day); website traffic | Gateway and counters: Montréal, Canada. Gemini requests: Google's global endpoint, so processing may take place in any Google Cloud location, including the United States. Website: Google's global network | https://cloud.google.com/terms/data-processing-addendum · https://policies.google.com/privacy |
| Google LLC (Google Analytics for Firebase, Firebase Crashlytics) | App usage statistics and crash reports, after you tap "Allow" in the app or, in app versions with one acceptance, after you accept the Terms of Use and Privacy Policy; you can turn them off in Settings | App interactions (never answers or text), a random app instance ID, device and app details, approximate location; crash stack traces. Kept 2 months (statistics) and 90 days (crash reports) | Google's global network, including the United States | https://firebase.google.com/support/privacy · https://policies.google.com/privacy |
| Google LLC (Google Analytics 4) | Website statistics, only after you choose "OK" in the cookie banner | Page views, referring page, browser and device type, approximate location, random identifiers in the _ga cookies; kept 2 months | Google's global network, including the United States | https://policies.google.com/privacy |
Independent platforms (not our processors) act under their own terms when you use their stores and operating systems: Apple Inc. (App Store purchases, App Attest, on-device speech recognition, iCloud backups you control; https://www.apple.com/legal/privacy/) and Google LLC (Google Play purchases, Play Integrity, on-device speech recognition, Google backups you control; https://policies.google.com/privacy).
The Operator's support and privacy mailbox (certloomlearning@gmail.com) is provided by Google (Gmail).
We will update this page before adding or replacing a provider that processes personal information.